Delivery and Shipping

Royal Mail Strike Action


 

Due to the planned Royal Mail strikes on the following dates some orders may be delayed by 1-3 working days:

  • Thursday 13 October 2022
  • Thursday 20 October 2022
  • Tuesday 25 October 2022
  • Monday 28 November 2022

All orders placed in the 48-72 hours prior to strike action may be subject to delays.

Please be assured that we are working closely with our courier partners to maintain contingency plans throughout this period of disruption.

UK


  • £4.95 for shipping on orders up to £84.99
  • Free shipping on all orders over £85
  • Usually dispatched within 24 hours
  • Expected delivery 1-2 working days

    United States*


    We have a new process for shipping to the United States and it is now faster and more efficient than ever before!

    • $20 for shipping on orders up to $159.99
    • Free shipping on all orders over $160
    • Usually dispatched within 24 hours
    • Expected delivery 5-7 working days

    Canada


    • $15 for shipping on orders up to $159.99
    • Free shipping on all orders over $160
    • Usually dispatched within 24 hours
    • Expected delivery 5-7 working days

    EU*


    Some customers may experience delays as a result of extra customs checks. If you have a query about your order please get in touch with our customer service team who will be happy to help.

    • £10 for shipping on orders up to £119.99
    • Free shipping on all orders over £120.00
    • Usually dispatched within 24 hours
    • Expected delivery 5-7 working days

    中国 China


    We regularly ship to mainland China, Hong Kong, Macau and Taiwan.

    China Mainland:

    • SF Express Delivery, China duty and import Tax included in total price. 
    • Standard shipping of RMB 90 on all orders (subject to daily exchange rate), free shipping when on promotion.
    • Expected delivery 5-10 working days 
    • Learn More

    Rest of the World*


    We regularly ship to Singapore, Malaysia and Australia.

    In fact, we ship to almost all countries globally and will do our best to ensure orders are delivered within 17 days. Please get in touch with our customer service team to find out if we ship to your home country or if you have special delivery requirements.

    • £15 for all orders
    • Usually dispatched within 24 hours
    • Expected delivery 3-17 working days dependent on location

    * Please check any restrictions, duties, taxes and any other fees that are collected from your country before you place the order. Zitawest.com will not be responsible for any of the above Duties and Fees.
    * Please check whether products in your order are legally permitted in your country before you place an order. Zitawest.com will not be responsible in the event the requested products are detained or confiscated by foreign customs.

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