Trying to Conceive

Yes. We offer free standard delivery on all UK orders over £60. Orders under £60 are charged at £4.95. You can see all available delivery options and charges at checkout before you place your order.

UK orders are usually dispatched within 24 hours of being placed. Once dispatched, standard delivery typically takes 1–2 working days.

Yes, we ship to many countries worldwide, including the EU, USA, Canada, and further afield. International delivery timescales and charges vary by destination and are shown at checkout. EU customers should be aware that some orders may be subject to additional customs checks, which can occasionally cause delays. For any queries about international delivery, contact our customer service team at customerservice@zitawestproducts.co.uk.

Yes. Once your order has been dispatched, you will receive a confirmation email with tracking details so you can follow its progress.

We process orders quickly, so we cannot guarantee changes or cancellations once an order has been placed. If you need to amend your order, please contact our customer service team as soon as possible at customerservice@zitawestproducts.co.uk or call 01280 707400 and we will do our best to help.

If your order has not arrived within the expected timeframe, please first check your tracking information using the link in your dispatch confirmation email. If you are still unable to locate your parcel, contact our customer service team at customerservice@zitawestproducts.co.uk and we will investigate on your behalf.

When you subscribe to any eligible product, you save 15% on every order. Subscriptions are managed through your account, where you can update your delivery frequency, pause, or cancel at any time. Subscribing is a convenient way to maintain a consistent supplement routine, which matters when you are supporting your fertility or pregnancy.

Zita West supplements are manufactured in the UK to high quality standards. Products undergo third-party testing, and batch certificates are available on our website so you can verify the quality of every batch. Our formulations are developed alongside clinical expertise built over many years of supporting fertility and reproductive health.

As a general rule, supplements should be stored in a cool, dry place away from direct sunlight and out of reach of children. Always check the storage guidance printed on your individual product label, as specific recommendations may vary.

We recommend keeping your supplements in their original packaging rather than transferring them to a pill organiser. The packaging is specifically designed to protect the capsules or tablets from moisture, light and air, which helps maintain their quality over time.

Yes. We offer free one-to-one consultations with our expert team, who can help you understand which products may be most relevant to your stage and circumstances. You can book a consultation here. Our team can offer general product guidance but cannot provide medical diagnosis or treatment advice.